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FAQ Managing your expectations Is the service private and confidential?
FAQ Managing your expectations Is the service private and confidential?
Is the service private and confidential?
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During the Live Chat Sessions your answers will be displayed for everyone to see, just as you will see the answers for others. To ensure that you are not identified during the session, if that makes you feel more comfortable, simply make sure that your User Name does not identify you. The User Name you use to login and make your purchase to the session on the site will appear during the session. It is easy to change this by clicking on the 'change your User Name' option when logging in.
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